How to Change the Mobile Number Linked to Your Emirates ID

Your Emirates ID is a crucial identification document in the UAE, used for various official transactions, government services, and banking processes. Updating your contact details is essential to ensure seamless communication with authorities and service providers.

If you need to update or change your Emirates ID mobile number, the process is straightforward. Keeping your registered mobile number in Emirates ID current ensures uninterrupted access to UAE government services like visas, banking, and healthcare.

In this guide, we’ll walk you through the steps on how to change the mobile number in Emirates ID, ensuring you stay updated with the latest information linked to your official records.

Benefits of Linking Your Phone Number to Your Emirates ID

Linking your phone number to your Emirates ID offers numerous advantages, ensuring seamless access to government and private sector services. If you need to change your mobile number in Emirates ID, updating it promptly is essential to avoid disruptions. Here’s why keeping your contact details updated is beneficial:

1. Receive Important Government Notifications: Updating your mobile number in Emirates ID ensures you receive essential government alerts, such as visa renewals, residency updates, and Emirates ID expiration reminders.

2. Access to UAE Pass and Digital Services: Your Emirates ID is linked to digital platforms like UAE Pass. An Emirates ID update mobile number process ensures uninterrupted access to online government services, banking, and official applications.

3. Security and Authentication: A verified mobile number is crucial for identity verification. Many government and banking services require OTP verification, so updating your mobile number in Emirates ID is essential to avoid login issues.

4. Smooth Banking and Financial Transactions: Banks use your Emirates ID details for verification. A correct mobile number ensures timely transaction alerts, OTPs, and fraud notifications.

5. Easy Access to Healthcare Services: Hospitals, clinics, and insurance providers often verify identity through Emirates ID. Updating your phone number helps you receive medical appointment confirmations and policy updates.

If you need to change your mobile number in Emirates ID, ensure you complete the update process through ICA (Federal Authority for Identity and Citizenship) to avoid service interruptions.

How to Change Mobile Number in Emirates ID

If you need to change the mobile number in your Emirates ID, you can do so through the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP). Below is a step-by-step guide on how to update the mobile number in Emirates ID efficiently.

Step 1: Visit the Official ICP Website

1. Open a web browser and go to the ICP website: https://icp.gov.ae
2. Click on “Public Services” from the menu.
3. Select “Update Personal Information for Emirates ID” to proceed with the Emirates ID change mobile number request.

Step 2: Login Using Your Emirates ID Details

1. Enter your Emirates ID number.
2. Provide your passport number and expiry date (if required).
3. Complete the security verification (CAPTCHA) and click Proceed.

Step 3: Enter the New Mobile Number

1. You will see your current registered mobile number.
2. To update the mobile number in Emirates ID, enter your new mobile number in the required field.
3. Verify that the new number is correct before submitting.

Step 4: Verify the New Mobile Number

1. You will receive a One-Time Password (OTP) on your new mobile number.
2. Enter OTP to confirm the mobile number update in Emirates ID.

Step 5: Pay the Service Fee

1. The fee for updating the mobile number in Emirates ID is AED 52 (subject to change).
2. Choose your payment method and complete the transaction.

Step 6: Receive Confirmation

1. After successful payment, you will receive an email and SMS confirmation.
2. You can check the status of the Emirates ID mobile number update via the ICP website.

Alternative Methods for Emirates ID Change Mobile Number

If you prefer other ways to update your Emirates ID mobile number, you can use these options:

1. Visit an ICP Customer Happiness Center in Dubai, Abu Dhabi, or Sharjah (locate your nearest branch).

• Locate the nearest ICP Customer Happiness Center.
• Carry your Emirates ID and passport.
• Request for Emirates ID to update mobile number and follow the process.

2. Use the ICP Smart App

• Download the ICP UAE Smart App from the Google Play Store or Apple App Store.
• Log in and select “Change Emirates ID mobile number”.
• Follow the steps and verify via OTP.

3. Contact ICP via Customer Support

• Call ICP to request an update on the mobile number in Emirates ID.
• They may guide you through the online process or direct you to a service center.

How to Check the Updated Mobile Number in Emirates ID

To perform an Emirates ID mobile number check, follow these steps:

1. Visit the ICP website and log in.
2. Click on “Check Application Status”.
3. Enter your Emirates ID number and verify the details.
4. You will see the new mobile number linked to your Emirates ID if updated.

Following these steps, you can successfully change the mobile number in Emirates ID without hassle. Whether using the ICP website, mobile app, or visiting a service center, keep your Emirates ID details updated to avoid any issues with government services.

Steps to Update Your Mobile Number in Emirates ID Using the ICA App

Updating your registered mobile number linked to your Emirates ID is a simple process through the ICA UAE Smart App. Follow these steps to make the change smoothly:

Step 1: Download the ICA UAE Smart App

If you haven’t already, download the ICA UAE Smart app from the Google Play Store or Apple App Store.

Step 2: Log in to Your Account

Open the app and log in using your UAE Pass or Emirates ID details.

Step 3: Navigate to the Mobile Number Update Section

On the app’s home screen, look for the Personal Information Update option. The next step is to Select Update Mobile Number under Emirates ID details.

Step 4: Enter Your New Mobile Number

Input your new mobile number correctly. Double-check to avoid errors.

Step 5: Verify the OTP

You will receive a one-time password (OTP) on your new mobile number. Now enter the OTP in the app to verify your identity.

Step 6: Pay the Update Fee

A small service fee (AED 50–AED 100) may apply. Pay securely via credit/debit card.

Step 7: Receive Confirmation

After successful submission, you will receive a confirmation message. Your Emirates ID records will be updated within 24 to 48 hours. 

Tip: Ensure your new mobile number is active to receive verification codes for future government services.

Updating Your Emirates ID Contact Information: Why It’s Crucial

According to the Federal Authority for Identity, Citizenship, Customs & Ports Security (ICP), any change in your Emirates ID details, including your mobile number, must be reported within one month of the update. Keeping your contact details current ensures uninterrupted access to essential services.

Key Points to Keep in Mind:

UAE Number Requirement: Only UAE mobile numbers can be linked to your Emirates ID. If you’re using a foreign SIM card, you must switch to a local number.

Why Updating Your Mobile Number Matters

Failing to update your registered number can lead to several complications, including:

1. Restricted Access to Government Services

Many UAE government portals and services send One-Time Passwords (OTPs) to your registered number for verification. An outdated number can block your access to services like visa renewals, Emirates ID renewals, and health-related updates.

2. Missed Banking Alerts & Transactions

Banks and financial institutions send crucial updates, OTPs, and security notifications via SMS. An incorrect number could result in missed payment reminders, unauthorized transactions, or even temporary account restrictions. If you’re setting up a business bank account and need assistance, consider consulting experts in Bank Account Opening Services.

3. Legal Compliance & Potential Fines

UAE law mandates that all Emirates ID holders update their details within a month. Failure to do so could result in fines or penalties.

4. Delayed Services & Notifications

Important updates on visa status, medical insurance, and official documents may not reach you, leading to unnecessary delays and complications.

5. Disrupted Communication with Institutions

Whether it’s your employer, school, or service provider, keeping your mobile number current ensures seamless communication and prevents potential misunderstandings.

6. Identity Verification Issues

Many verification processes rely on SMS-based authentication. If your number is outdated, you may face difficulties accessing personal accounts, financial services, and online platforms.

Updating your Emirates ID-linked mobile number is a simple yet essential step to ensure smooth access to services, regulatory compliance, and uninterrupted communication. Stay proactive to avoid unnecessary hassles.

Ensure Seamless Access with an Updated Mobile Number

Keeping your Emirates ID details up to date, especially your registered mobile number, is crucial for uninterrupted access to government services, banking, healthcare, and secure digital transactions. The process to change mobile number in Emirates ID is straightforward, whether through the ICP website, ICA UAE Smart App, or an ICP Customer Happiness Center. Ensuring your contact details are current helps avoid disruptions in receiving important notifications, OTP verifications, and service alerts.

For expert assistance with the Emirates ID change mobile number process, update mobile number in Emirates ID, or any other government-related services, contact us at +97144081900 or send a WhatsApp message to +971507775554. Alternatively, reach out via email at [email protected] for prompt assistance.

Frequently Asked Questions