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As time progresses, technologies continue to grow and thrive. With more and more individuals turning to and relying on the digital world, we are witnessing an upsurge in e-commerce businesses. This is why starting an online business in Dubai has become an ideal business move for entrepreneurs.

As the pandemic came into the picture, most businesses had to use online platforms. This was because most individuals started to rely solely on their phones or laptops when in need of something. Digitization is undoubtedly going to be a major player in the relevancy of businesses now and in the future.

This is why taking advantage of the world of technology would undeniably enable businesses to create their mark on the online platform and boost any business’ reach. 

In this blog, we explain everything you need to know about how to start an online business in Dubai.

What is an Online Business in Dubai?

An online business in Dubai refers to any commercial entity that leverages the internet to conduct its operations. While many associate online businesses with e-commerce, selling physical goods isn’t the only avenue. Online businesses in Dubai can encompass a broad spectrum of services, including online education, consulting, training, and wellness practices like yoga.

The growth of online markets has led to a proliferation of online businesses in Dubai. With a significant portion of Dubai’s population having internet access, launching an online business here presents a substantial market opportunity. Dubai’s robust infrastructure further facilitates the establishment of online ventures. One of the advantages of starting an online business is the reduced need for physical office space, which can lead to substantial cost savings in initial investments.

However, it’s essential to ensure compliance with local regulations by obtaining the necessary business licenses for your intended activities. This legal requirement ensures that your online business operates within the framework of Dubai’s business laws.

At Shuraa Business Setup, we streamline the process of establishing your online business in Dubai. Our team of expert consultants guides you through every step, from obtaining the required business licenses to setting up your operations. With our assistance, you can navigate the complexities of starting an online business in Dubai seamlessly and focus on realizing your entrepreneurial vision.

Steps to Start an Online Business in Dubai, UAE

When considering setting up an online business, various steps are involved in the process of getting your business up online.

To start an online business in Dubai, you need to follow the below steps:

1. Choose the right jurisdiction for your online business

When deciding on the most suitable jurisdiction for your online business in the UAE, there are two options:

Mainland

Mainland is also often called onshore. Businesses working on the mainland can operate across the UAE and in the international markets. Companies formed on the mainland are licensed by the Department of Economic Development (DED). Mainland companies also have the advantage of having no cap on employee visa quota depending on the size of the office. They can also easily take on government projects.

If you choose the mainland as your preferred jurisdiction, the UAE national must be an agent. Your e-commerce business cannot be set up as a Limited Liability Company (LLC)

Free Zone

However, businesses formed in free zones benefit from having no customs duties or taxes for trade within free zone boundaries. This boosts trade, especially when it comes to imports and exports. Free zones offer an array of activities emphasising logistics and trade. These jurisdictions are also referred to as free trade zones.

If you choose the free zone as your preferred jurisdiction, you do not require an agent. You can also establish your online business as a Limited Liability Company (LLC).

Choosing between the options of conducting business on the mainland or free zone will depend on the nature of your online business as well as the market reach.

2. choose the perfect company name and obtain your initial approval certificate 

Although this may not be the biggest priority for most, your company name is more important than you might think. It is important to remember that the UAE has a strict set of conventions when it comes to your trade name. It is vital to abide by these rules to have your trade name approved by the authorities.

When choosing a name for your business, you must follow these rules:

  • If you wish to have the name of your company after your name, it should be your full name or your surname. Abbreviations or initials are not permissible.
  • No offensive language or profanity
  • References to Allah are prohibited
  • No use of politically charged terms
  • No sectarian or political groups

Lastly, after picking your company’s name, you must check the availability of the name for registration by the authorities.

When applying for your license, you will need to submit various documents including:

  • Application form
  • Passport copy
  • Coloured passport photos

3. Start the process to obtain your online business license

Once the initial process of determining your jurisdiction and location is done, you can apply for your online business license. The type of license you will need will depend upon the nature of your business, and activities, and the jurisdiction you choose.

The authorities in Dubai will issue your online business license. The process of obtaining your license will take about a week and will have to be renewed every year. When applying for your license, you must also provide details about all the social media channels and accounts related to your business.

During the application process for your online business license, you will also be required to draft and submit a Memorandum of Association (MOA). This additional step is only applicable if you pick the mainland as the jurisdiction for your online company.

4. Follow the application process to acquire visas

One of the many benefits of starting an online business is that you do not require office space or be physically present in the UAE to conduct it. However, you will need a legal address to conduct it in accordance with the UAE rules.

If you do want to have a physical office in Dubai, you and your employees will need to have a valid visa. Having an online business license in Dubai enables you to have a valid visa for 3 years, which should be renewed every year.

The number of visas you can acquire will depend upon the size of your business and jurisdiction. With an online business license, you can also sponsor dependents such as family members and employees.

5. Open a bank account in Dubai

Lastly, you can open your corporate bank account once you obtain your license and establish your online business. Opening your bank account is quick and simple. All you need to do is pick your preferred bank and submit the following documents:

  • Passport copy
  • Emirates ID
  • Visa copy
  • Business license

Top 7 online business ideas in Dubai worth considering:

  1. Virtual fitness instructor – The pandemic, on a lighter note, has paved the way for entrepreneurs to carry out online workouts, yoga, and meditation sessions.
  1. Wellness coach – Certified nutritionists and providers of wellness-related services can operate well virtually.
  1. Mental health counselling – The rapidly changing times, and the restrictions brought about since the onset of COVID-19 have unfortunately created greater demands for counselling services.
  1. Social media management – Several businesses in almost all sectors have been pushed under the bus with the urgent need for digitisation for survival. Thus, they must utilise the social media platform not only for brand awareness but also advertisements and lead generation.
  1. Drop-shipping – Simple to carry out, drop-shipping is the new way for those seeking to venture into the world of e-commerce.
  1. IT solutions – The need for technology-related services is ever-growing, especially in this era.
  1. Consulting services – Be it educational, financial, or recruitment, most types of consultations can be conducted digitally today.

Benefits of starting an online business in Dubai

Undoubtedly, most individuals turn to their phones or laptops when they require something. This inevitably increases your reach. But this isn’t all there is when starting an online business. There are various benefits to starting your online business in Dubai. These include:

  • Full profit repatriation: Companies can repatriate all their profits to their home country. This allows them to transfer 100% of their capital to their place of origin without any requirements.
  • Full ownership of business: Depending on their activity, jurisdictions permit foreign investors to acquire 100% ownership of their business.
  • Fast and easy setup process for acquiring a business license.
  • Economical setup and operating costs.
  • No personal tax.
  • Ease of conducting business.
  • Bank account assistance.
  • Residence visa granted for 3 years.

What is the Cost of Starting an Online Business in UAE?

The cost of starting an online business in Dubai varies depending on several factors. Key considerations include the nature of your business activities, the business location, website hosting fees, and the cost of obtaining an online business license. Additional approvals or specific licenses may increase the overall costs.

For instance, the package starts from AED 12,000*. Taking all these factors into account, the total cost of starting an online business in Dubai generally starts from AED 15,500*.

Documents Needed to Establish an Online Business in Dubai

The documentation process serves to authenticate your business and its stakeholders. It’s crucial to ensure accuracy and submit up-to-date documents to avoid any delays or rejections in your application.

Here’s a list of documents required to start an online business in Dubai:

  1. Proposed names for your online business (provide at least three trade name options)
  2. Passport-size photographs of all shareholders
  3. Copy of the shareholders’ passports
  4. Copy of the shareholders’ UAE visas

Top 10 Online Business Ideas in the UAE

Starting an online business in Dubai, UAE, offers a plethora of opportunities across various sectors. It’s essential to select a business idea that aligns with your skills, expertise, and interests. 

Here are 10 online business ideas you might consider in the UAE:

  1. Consultancy Services
  2. Online Clothing Store
  3. Food and Bakery Delivery
  4. Affiliate Marketing
  5. Educational Services and Online Courses
  6. E-commerce Platform
  7. Online Tutoring
  8. Social Media Marketing Agency
  9. Online Fitness Coaching
  10. Trading and Import/Export

Read More Insightful Articles

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E-Commerce License in Abu DhabiE-Commerce License in Dubai, UAE

Start your Online Business Journey with Shuraa

The UAE is a country filled with possibilities and opportunities. With the digital world ever evolving and with the UAE expanding its horizon with its innovative methods and growth, the possibilities are endless. This is why setting up an online business in the UAE is the ultimate choice.

Obtain your license for online business in Dubai now with Shuraa Business Setup — one of the best business setup companies in the UAE. Shuraa also ensures that the entire process of obtaining your license runs smoothly.

Our expert consultants will guide you through the entire process from registering your online business, regulatory requirements, understanding everything you need to know about the jurisdictions, all the way up to the process of getting approvals from the relevant authorities. 

To get started and find out more, contact our expert consultants at +97144081900 or send a WhatsApp message on +971507775554. You can also drop in an email at [email protected] and get your queries answered in no time.

Frequently Asked Questions

Yes, online business is legal in the UAE, but it requires compliance with specific regulations and obtaining the necessary licenses and permits from authorities.

Q2. What license is required to sell online in UAE?

For selling products online in Dubai, you’ll need an E-trader license, tailored to the type of online business activities you’ll conduct.

Q3. Do I need a business permit for online business?

Yes, all registered businesses, including online shops, require a business permit in Dubai to operate legally.

Q4. Can I sell online without a license in UAE?

Starting any business in Dubai without a license is against the law, including online businesses. If you want to sell your products online, you must obtain an e-commerce license.

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